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SME Service

Providing SME's with our services at affordable rates

Dynamic Collections Strategy overview

According to Office for National Statistics (ONS) stats, only 45% of startups survive beyond five years, while the insurer RSA suggests that 55% will fail to make their fifth birthday.

More specifically, successive studies have shown that around 80-90% of small businesses fail because of bad cash flow. However, it is often the case that SME businesses do not get access to services enjoyed by the fewer but larger sized businesses necessary to assist and enhance their credit control.

With this in mind TNC sought to ensure that all businesses have access to our market leading services at affordable rates aimed directly at the SME market. Our SME Service fees are low whilst offering the same comprehensive service enjoyed by their larger counterparts meaning that many thousands of businesses gain peace of mind from our support in their credit control and swift and successful recovery of their overdue and problematic accounts in a timed and professional process.
SME Service members benefit from the following:

  • Small Annual Subscription Fee (Business Expense – Tax Deductible)
  • No collection, No collection fee
  • Collection fees of only 12.5% compared to market rates of 15%-20%
  • Free litigation advice
  • Discounted litigation services
  • Discounted trace services (No new details, no fee)
  • Free terms and conditions of trade advice
  • Dynamic Collections Strategy
  • Telephone Collections & Text, Email and Letter Campaigns
  • Dedicated Account Manager


access to our bespoke system

Full and transparent online access to our bespoke system Dubbo which is accessed via our website.
Using a secure username and password, clients are able to:

  • Upload new business for Collection
  • Review all accounts which the system has flagged as needing client attention.
  • Add documents and comments to debtor files
  • Review all live and closed cases
  • Upload new business
  • Contact their Account Manager
  • Run reports
  • View & print invoices, remittances and statements