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Parking Services

Proven dynamic parking collection strategy

TNC are authorised by the DVLA and BPA (British Parking Association). We provide a Dynamic Parking Collection strategy inclusive of specialist Telephone Collection Agents backed up by Letter, Email & Text campaigns which ensures that every line of communication is utilised from the first day of the account being referred.

TNC have a trigger based parking recovery strategy which ensures accounts are moved through a DVLA check and into the recovery process in the shortest time possible.

Clients are provided with the choice of payments being handled directly by themselves, or TNC or indeed by both. Payments of recovered monies are paid back to the client whenever they prefer i.e. Weekly/Monthly

All letters used in the recovery process including, if required, the Notice to Keeper are authorised by the BPA.

Market Leading Online Account portal

TNC are the proud owners of our very own bespoke and market leading in-house system. This system, Dubbo, allows all clients full and transparent online access via our website with a secure username and password all clients are able to:

  • Review all accounts which the system has flagged as needing client attention.
  • Add documents and comments to debtor files
  • Review all live and closed cases.
  • Upload new business (Can also be accepted directly from 3rd party hosts such as Zatpark)
  • Contact their Account Manager
  • Run reports
  • Live financial information
  • View & print invoices, remittances and statements

We use TNC Collections to collect outstanding parking charges on private land. We are extremely impressed with the level of service from the Collectors, right through to the Managers. The Collectors update us with all developments via their online database Dubbo and if it is a pressing matter they are more than happy to call and discuss. The online Dubbo is simple, secure and easy to use, managed by a fantastic technical team whom again, are only too happy to assist. Our income from collected charges is consistent and paid to us in a timely manner. We couldn't ask for a better debt collection service.
Director - *** Parking Ltd